Customer Case Studies
RBOC: "Provide Access Control Security on the IP Core Network"
| Company: | Large RBOC |
| Target Group: | Internal WAN & Network Ops/Security Group |
| Business Requirements: | Achieve or exceed the savings and benefits on the IP network as being derived from the legacy network |
| Technology Objectives: | Outsource to stop spending development capital internally Solution must provide:
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| Results: | Objectives met upon deployment |
The Customer
This RBOC is one of the largest operating companies in the US. There are 1,600 central offices across many states, with thousands of internal users having the need to access tens of thousands of elements on the IP accessible network.
The Challenge & Resolution
The challenge and resolution is to replace the existing home-grown access control solution that does not meet the required security rules on the ever-growing IP accessible network elements. The solution must be delivered on a solution that has up-time reliability and can handle many thousands of users. This was resolved by the implementation of Passwerks.
ILEC: "Who is doing what to what & when?"
| Company: | ILEC |
| Target Group: | Network Operations |
| Business Requirements | Cost savings from organizing access, while allowing more users secured access |
| Technology Objectives: | To deploy a solution that would meet security requirements, while remaining easy to use for users and administrators |
| Results: | ILEC is fully deployed and currently has in excess of 1500 users |
The Customer
A ILEC can potentially be one of the largest telephone companies serving a region. It is owned by a larger provider. The ILEC delivers a wide variety of innovative and traditional communications services, including local and long distance telephony, wireless, Internet, e-commerce, interactive multimedia, data, and managed network services to more than two million consumers and over 80,000 enterprises.
The Challenge & Resolution
Based on existing staff, the ILEC could not keep up with the growing number of internal users and elements. Tracking who was doing what to what and when was becoming laborious, costly, and inefficient. By deploying Passwerks, the network wire line group was able to control this ever-changing environment. Passwerks user and administrative features now allow these functions to be easily implemented. This was resolved by the implementation of Passwerks.
Cellular Carrier: "Impossible to control password management with existing staff"
| Company: | Cellular |
| Target Group: | Network Operations |
| Business Requirements: | Create a method & procedure for organizing passwords without adding staff |
| Technology Objectives: | Connect to all elements and allow users constant access |
| Results: | Completed and looking at more ways to use Ineo solutions |
The Customer
A cellular corporation is a super-regional wireless comany, serving more than 4.9 million customers in 148 markets in 25 states. Cellular maintains one of the industry's highest levels of customer satisfaction by emphasizing customer support, quality network coverage, and comprehensive range of wireless products and services.
Its nearly 7,400 associates are focused on total customer satisfaction, delivering excellent customer service, offering customers great products and services, and generating profitable growth for the company's investors. Cellular enjoys one of the highest customer retention rates in the industry. The company serves both consumers and business customers with many different wireless products and services.
The Challenge & Resolution
How to control the ever-moving users and element passwords without adding staff? Cellular has deployed Ineo's acess solution and is controlling all users with fewer staff than estimated. This was resolved by the implementation of Passwerks.
Long Distance Company: "How to manage growth and keep the network secure?"
| Company: | Long Distance Provider |
| Target Group: | Network Operations/Security |
| Business Requirements: | Save time - reduce cost for users logging into the network |
| Technology Objectives: | To centralize control of access while reducing user access steps, confusion, and time |
| Results: | Deployed for all targeted users |
The Customer
A long distance provider is a subsidiary of a larger corporation. It provides long distance services to residential and small business customers in nine southeastern states, long distance services to enterprise customers with locations throughout the country, and wholesale long distance primarily to wireless communications providers, smaller wireline telecommunications providers, and unaffiliated long distance providers.
The Challenge & Resolution
The long distance provider has found the solution it needed. All users simply log in with one password and then click on the element they need to go to. The user only sees elements they have been given permission to see. The users save time and the network access is more secure. This was resolved by the implementation of Passwerks.